# Reply Buttons

{% hint style="info" %}
This feature is only supported for WhatsApp for the following WA API providers: 360Dialog, Meta, and GupShup 
{% endhint %}

Using reply buttons makes it easy for the user to reply to a question by giving a rich interface of buttons. Users can create a maximum of **3** buttons. If more are needed, it is recommended to use the [List](/bot-builder/action-block/list.md) or [Options](/bot-builder/action-block/options.md) action block.

<figure><img src="https://2580337444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FF09e36vCFYYjKgsie5xN%2FGroup%202.png?alt=media&#x26;token=173e6bc1-475d-4920-aed8-88ada500c9c7" alt=""><figcaption><p>Preview of reply button on WhatsApp</p></figcaption></figure>

## Configurations on the action block

### Header

Users can choose to show a header text or image in one of the following ways,

* **Text** - Shows a text in bold&#x20;
* **Media (Static)** - Shows an image/video/gif
* **Media (Dynamic)** - Allows you to enter a variable that can show rich media dynamically

### Body

The text will be the question associated with showing the list of options.&#x20;

### Footer

An optional field where a help text is entered. Mostly a disclaimer, visualized in a grey color.

### Button name

You can add up to 3 buttons with different text.

### Variable

Users can store the value of the selected list item in a variable for future reference.

([Refer to this article to learn more about variables](broken://pages/yoQeaanOi6YcYGlLVEoj))

### Track links

Enabling this option will create short URLs for all the URLs mentioned in this action block.&#x20;

([Refer to this article](broken://pages/fXXTtx6OkxSObuZTFSuj))

{% hint style="warning" %}
This will only work if **Link tracking** is enabled in your account settings.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.swiftsell.biz/bot-builder/action-block/reply-buttons.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.