> For the complete documentation index, see [llms.txt](https://docs.swiftsell.biz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.swiftsell.biz/bot-builder/action-block/reply-buttons.md).

# Reply Buttons

{% hint style="info" %}
This feature is only supported for WhatsApp for the following WA API providers: 360Dialog, Meta, and GupShup&#x20;
{% endhint %}

Using reply buttons makes it easy for the user to reply to a question by giving a rich interface of buttons. Users can create a maximum of **3** buttons. If more are needed, it is recommended to use the [List](/bot-builder/action-block/list.md) or [Options](/bot-builder/action-block/options.md) action block.

<figure><img src="https://2580337444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsrMxU8nO3RjusUiYuXBB%2Fuploads%2FF09e36vCFYYjKgsie5xN%2FGroup%202.png?alt=media&#x26;token=173e6bc1-475d-4920-aed8-88ada500c9c7" alt=""><figcaption><p>Preview of reply button on WhatsApp</p></figcaption></figure>

## Configurations on the action block

### Header

Users can choose to show a header text or image in one of the following ways,

* **Text** - Shows a text in bold&#x20;
* **Media (Static)** - Shows an image/video/gif
* **Media (Dynamic)** - Allows you to enter a variable that can show rich media dynamically

### Body

The text will be the question associated with showing the list of options.&#x20;

### Footer

An optional field where a help text is entered. Mostly a disclaimer, visualized in a grey color.

### Button name

You can add up to 3 buttons with different text.

### Variable

Users can store the value of the selected list item in a variable for future reference.

([Refer to this article to learn more about variables](broken://pages/yoQeaanOi6YcYGlLVEoj))

### Track links

Enabling this option will create short URLs for all the URLs mentioned in this action block.&#x20;

([Refer to this article](broken://pages/fXXTtx6OkxSObuZTFSuj))

{% hint style="warning" %}
This will only work if **Link tracking** is enabled in your account settings.
{% endhint %}
