# Custom Answers

Using AI to generate responses can sometimes be **right or wrong**.

Usually, this happens because

* Your knowledge base has incorrect or duplicate information
* The prompts used are not specific/brief for the AI

To solve this problem and help you always get correct answers, we have launched **Custom Answers**.

### How it works <a href="#how-it-works" id="how-it-works"></a>

#### Step 1: Review the answers <a href="#step-1-review-the-answers" id="step-1-review-the-answers"></a>

First, you review all the questions users ask the AI on the "Custom answers" page.

* Click on AI Studio -> Custom answers and view all questions asked to the AI

Use the pre-built queues, 'Downvoted' and 'All,' to view all answers and the answers generated by the AI.

#### Step 2: Customize the answers <a href="#step-2-customize-the-answers" id="step-2-customize-the-answers"></a>

The questions you find incorrectly answered, just click on the 'Modify answer' button and override the answer.

Make sure to write at least 100 characters in your response.

Once saved, this question and the answer would be added to the knowledge base as a 'Text' source.

{% hint style="danger" %}
Make sure you do not delete these text data sources that were added automatically.

Deleting them will result in receiving the wrong answers.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.swiftsell.biz/ai-studio/custom-answers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.